"Montague House (June 2026) :- “There is a committed staff team providing consistent care for the child. Staff practice with patience and empathy, striving to understand what the child wants and needs, and staff work to ensure that the child's complex needs are well met. Leaders and managers are committed to continually improving practice and raising the quality of care. Bespoke training is provided, and this helps to maintain a strong learning culture among staff who are enthusiastic to develop new skills. The child has a good relationship with staff and appears happy and comfortable in their home. They are provided with a variety of activities and experiences. Staff support the child's relationship with their important adults and collaborate effectively with external professionals to provide good-quality care.” "

"Beacon House (February 2026) :- “Staff provide exceptional care to the child, who has made excellent progress since moving into the home. Prior to the child moving in, staff researched the child’s specific needs, gaining advice from all professionals working with the child. Staff also encouraged the child’s family to be involved in planning for the move, which was thorough and child focused. Leaders and managers are child focused and committed to improving practice to ensure that the child achieves the best outcomes possible. They ensure that staff are well supported. This helps to create a stable and valued team, which in turn improves the quality of care that staff provide tor the child.”"

"The home is decorated to a high standard. When damage occurs, it is quickly repaired to restore the homely feel. The child has a personalised bedroom and an additional room that is a designated area for gaming. Staff have also provided sensory lighting in the child’s bedroom and a blackout tent for the child to use. This is in line with the child’s additional needs."

"The home is very person-centred, meeting all of the YP needs, as well as ensuring that [they are] safe. I have observed staff going above and beyond to provide fulfilling and varied experiences, i.e. staff going on long bike rides with [them] up hills and [spending] a week in a caravan with [them] organising a myriad of activities."

"Very flexible and supportive, child-centred in helping the young person settle into [their] new home, establishing positive routines and providing opportunities in the community."